HTuC3 - From Insight to Impact: How PCAs Can Strengthen CHC Performance and Sustainability

Session Description: For Primary Care Association (PCA) leaders and staff, a critical question remains: what differentiates the highest-performing Community Health Centers (CHCs) from those struggling to meet key operational and financial benchmarks? This session provides insights drawn from CHC site visits, highlighting common trends, challenges, and best practices observed across diverse health center settings. By examining these real-world observations, PCA participants will gain a deeper understanding of the operational and financial barriers facing CHCs—along with the strategic approaches that drive success in high-performing organizations. With these insights, PCAs will be better equipped to proactively shape training, technical assistance, and strategic support that address gaps and promote improvement throughout their member networks.